Everyone working in criminal and social justice knows that probation is going through its most significant change with Transforming Rehabilitation (TR).  As part of that, all new Community Rehabilitation Company (CRC) organisations need to achieve ISO 27001, the information security management standard. It will give the government and other interested parties the assurance that CRCs and their supply chains are secure and effective with how information flows through the ecosystem. Back in 2007 Catherine Holland, now Chief Executive of Staffordshire & West Midlands CRC (SWM), was responsible for people, change and business development in West Midlands probation.  She was quick then to see how much pam could offer the service.  pam was used in the successful transformation of the service from two Boards into the largest merged Trust across the country, and continues adding value as the organisation has morphed into a CRC.   Catherine has again been quick to take advantage of what pam offers SWM for fast and efficient delivery of the government requirement for CRCs to have an accredited 27001 environment.

Catherine also sees ISO 27001 as much more than a tick box exercise: ” This standard enables us to design the organisation our community needs to keep it safe, and reduce reoffending rates, whilst giving our stakeholders the safeguards they need on information security.  We hope that as the day to day government management reduces, CRCs will be freer from constraints of dated national policies and systems that slow us down.  Mark and his team at pam have pre-empted what we need for success around ISO 27001.  Having used  their service before, in a range of business areas, I’m excited at what it can do for us around 27001, and how pam can support the changes we need to make during the next phase of our journey.”

Mark Darby is CEO of Alliantist, the organisation behind pam.  He commented “We deliver our own UKAS certified 27001 accreditation with pam as part of our paperless, digital working practices so it made sense for us to adapt that solution for probation as well.  We are delighted to be supporting Catherine, she epitomises a leader that embraces the opportunities that arise from change.  Using pam for ISO 27001 as part of the wider move to new ways of working is also going to save huge amounts of time and money for CRCs too. “