The North West has historically been notorious for its issues with gang and gun crime, there are currently 160 known gangs in the Greater Manchester Police (GMP) area and back in 2007 they reported 146 shootings in relation to gangs. Due to hard work and dedication from GMP and its partners, that number has been falling drastically each year.

The Integrated Gang Management Unit (IGMU) are just one of Greater Manchester’s multi-agency teams aimed at solving the issue of gang and gun crime in the North West. IGMU provide invaluable support to those escaping the gang lifestyle and those who could be at risk of entering it.

The IGMU team recently rolled out pam for its gang work at a Restricted / Official Sensitive level with our service that has a pan-government accreditation, to give the agencies confidence they can work together in one secure cloud environment. We spoke to Business Support Lead (Manchester City Council) about his experiences so far. The collaboration of multiple agencies who were often located in different offices was proving more difficult than it needed to be in the absence of an effective method of secure communication, in fact the main concern when he joined the IGMU team was lack of communication in real time. With pam, IGMU can take a joined up approach to their daily tasks and receive instant updates on current cases. “it allows us to access all the information for every referral we have in, in real time, and any member of the team can add to that. It was great that we were able to do that more effectively”.

The old ways of working described in IGMU’s case study may resonate with many of you as a barrier to the work that you need to get done. To learn more about how pam can allow your organisation to benefit from new ways of working, get in touch.