Monitor response times in Tracks against RAG Ratings or SLA targets

Overview

Tracks in pam have a range of features that allow you to track and monitor your response time to any items that are raised on the track. Using the Categories and Deadline feature you can clearly indicate the priority of an item and the time remaining until it is due.

This short video shows how you use, Categories, Deadlines, Outcomes and the built in stats for each track to monitor your work.


Need further help? Get in touch...

Message us via pam, email us at support@pam-it.com or call 01273 041 042.
  • Sam Peters
  • Roy Crombleholme
  • Stuart Johnson



Warning: Use of undefined constant academy - assumed 'academy' (this will throw an Error in a future version of PHP) in /home/samp3688/public_html/pam-it/wp-content/themes/boilerplate-child/twocolumn-academy-page.php on line 58